MIKOLIČ JUŽNIČ, Tamara; K. POKORN, Nike. In Search of the Essential Competences for Overcoming Language Barriers in Public Services. ELOPE: English Language Overseas Perspectives and Enquiries, Ljubljana, SI, v. 18, n. 1, p. 15–35, 2021. DOI: 10.4312/elope.18.1.15-35. Disponível em: https://journals.uni-lj.si/elope/article/view/9853. Acesso em: 17 jan. 2026.