Emotion analysis in socially unacceptable discourse

Authors

  • Jasmin Franza University of Ljubljana, Faculty of Arts, Slovenia
  • Bojan Evkoski Jožef Stefan International Postgraduate School; Jožef Stefan Institute, Ljubljana, Slovenia
  • Darja Fišer University of Ljubljana, Faculty of Arts; Jožef Stefan Institute, Ljubljana; Institute of Contemporary History, Ljubljana, Slovenia

DOI:

https://doi.org/10.4312/slo2.0.2022.1.1-22

Keywords:

emotions, socially unacceptable discourse (SUD), hate speech, social media, corpora

Abstract

Texts often express the writer’s emotional state, and it was shown that emotion information has potential for hate speech detection and analysis. In this work, we present a methodology for quantitative analysis of emotion in text. We define a simple, yet effective metric for an overall emotional charge of text based on the NRC Emotion Lexicon and Plutchik’s eight basic emotions. Using this methodology, we investigate the emotional charge of content with socially unacceptable discourse (SUD), as a distinct and potentially harmful type of text which is spreading on social media. We experiment with the proposed method on a corpus of Facebook comments, resulting in four datasets in two languages, namely English and Slovene, and two discussion topics, LGBT+ rights, and the European Migrants crisis. We reveal that SUD content is significantly more emotional than non-SUD comments. Moreover, we show differences in the expression of emotions depending on the language, topic, and target of the comments. Finally, to underpin the findings of the quantitative investigation of emotions, we perform a qualitative analysis of the corpus, exploring in more detail the most frequent emotional words of each emotion, for all four datasets. The qualitative analysis shows that the source of emotions in SUD texts heavily depends on the topic of discussion, with substantial overlaps between languages.

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Published

21.12.2022

How to Cite

Franza, J., Evkoski, B., & Fišer, D. (2022). Emotion analysis in socially unacceptable discourse. Slovenščina 2.0: Empirical, Applied and Interdisciplinary Research, 10(1), 1–22. https://doi.org/10.4312/slo2.0.2022.1.1-22

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